CenturyLink Home Internet Review: Say No to DSL, But Yes to Quantum Fiber – CNET

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Texas.

Pennsylvania.

Arizona.

New Mexico.

Arkansas.

Late in August, the Federal Communications Commission approved a sale to move CenturyLink service in 20 states over to Brightspeed, a brand-new telecommunications and web service company. If you live in the Northwest (and are perhaps one of the 12s, as Seahawks fans are lovingly called) or in any other states where CenturyLink is available, it might be one of your leading house web options.CenturyLink provides consumers either a digital subscriber line or fiber-optic web service. Of the 37 states it services, CenturyLink offers its Quantum Fiber internet to 25, so not all its customers will have access to those faster speeds.
FCC/Mapbox
To begin, heres where CenturyLink web is available You can find CenturyLink house web service in 36 states throughout the US..

Missouri.

Michigan.

Nebraska.

Indiana.

Information cap.

Oklahoma.

North Dakota.

Mississippi.

Montana.

Washington.

South Dakota.

Colorado.

Wisconsin.

South Carolina.

Utah.

Price for Life 20.

Month-to-month cost.

Oregon.

Georgia.

Iowa.

Louisiana.

Tennessee.

CenturyLink strategies and rates.

Idaho.

Alabama.

Minnesota.

Wyoming.

Equipment fees.

Illinois.

Plan.

Nevada.

Max speeds.

New Jersey.

Ohio.

Florida.

North Carolina.

Virginia.

Kansas.

According to a spokesperson for Lumen, “Fiber is presently readily available in about 50% of our footprint, consisting of Denver, Portland, Salt Lake City, Seattle and Springfield, Missouri,” with extra cities planned throughout 2022. CenturyLink home internet plans and rates CenturyLink currently offers DSL internet plans, with speeds up to 140 megabits per 2nd or a 100% fiber network including two offered plans.

20Mbps download, 2Mbps upload.

None.

$ 15 for modem/router leasing (optional).

$ 50.

Price for Life 40.

40Mbps download, 3Mbps upload.

$ 50.

$ 15 for modem/router leasing (optional).

Rate for Life 60.

None.

60Mbps download, 5Mbps upload.

$ 15 for modem/router rental (optional).

Cost for Life 80.

$ 50.

None.

80Mbps download, 10Mbps upload.

$ 15 for modem/router rental (optional).

None.

$ 50.

Price for Life 100.

100Mbps download, 12Mbps upload.

Quantum Fiber 200.

$ 50.

None.

$ 15 for modem/router rental (optional).

200Mbps download, 200Mbps upload.

Quantum Fiber Gigabit.

$ 15 for modem/router rental (optional).

None.

$ 50.

940Mbps download, 940Mbps upload.

None.

$ 65.

To be reasonable, the FCC numbers only evaluated CenturyLink DSL plans and none of the fiber plans, so the numbers are highly manipulated towards the least expensive speed tiers that CenturyLink offers. You can inspect the list of CenturyLink suitable devices, however if you decide to go with your equipment, you will not be qualified for CenturyLinks free 24/7 tech assistance. CenturyLink presently has an online deal for brand-new gigabit customers– free setup and no charge for the CenturyLink modem.
ACSI.
CenturyLinks customer satisfaction numbers are middle of the road Although CenturyLink saw a substantial 7% increase in its 2020 American Customer Satisfaction Index score by earning 63 out of a possible 100 points, it took a small action back by notching a 62 in the 2021 outcomes and after that yet another relocation in the wrong direction with the latest ACSI report, as it was up to 60. Approved, the ISP market as an entire took a dip in 2022. But its discouraging to see CenturyLink trending in the wrong direction and sitting 4 points listed below the total market average of 64/100 for all ISPs. For the 2021 J.D. Power United States Residential Internet Service Provider Satisfaction Study, CenturyLink scored 674 on a 1,000-point scale in the South area and 708 in the West. Those ratings are below the industry average for those areas and listed below what CenturyLink scored in 2015. On the plus side, J.D. Power placed CenturyLink above Sparklight, Cox, Mediacom and Frontier in the West region. Like the ACSI information, it suggests that CenturyLink is a unspectacular however strong, middle-of-the-pack performer in terms of customer complete satisfaction. The bottom line CenturyLink scores leading points for its economical, high-speed Quantum Fiber product. Its readily available in more states than any other providers fiber packages, and youll be hard-pressed to find much better rates. Youve got an engaging product when you include unrestricted data for all speeds. But some of that enthusiasm is dulled once you recognize that more than half of customers will only see CenturyLinks DSL strategies– and in some cases, those speeds are hardly above the broadband minimum of 25Mbps download. As youll frequently hear from us, the real worth of a service will depend significantly on your address and which service provider strategies are readily available in your area, and CenturyLink is no exception. CenturyLink web FAQs.

$ 15 for modem/router leasing (optional).

What is CenturyLink Price for Life internet?

The CenturyLink Price for Life internet offer covered all strategies up to 140Mbps. Its no longer available to new clients, as CenturyLink now has unrestricted information for all plans and speed tiers. Customers who signed the Price for Life offer still have it, but know that any modification to your account– consisting of changing speed tiers, transferring to a various address, etc– will nullify your previous arrangement..

How do I connect with CenturyLink customer support?

CenturyLink client service can be reached in several methods. You can find help online at the CenturyLink Customer Support Center or you can use the CenturyLink chat function. Likewise, you can do it the old-fashioned way and provide it a call at 866-642-0444.

Does CenturyLink web offer any promos or deals?

CenturyLink isnt big on running short-term promotions and offers. Clients can get additional savings by purchasing online– consisting of, in some cases, complimentary modem purchase and tech install– and by picking paperless billing and prepay options. Currently, theres a limited-time deal of a $100 MasterCard present card for brand-new consumers who sign up online for service.

Exists a CenturyLink data cap?

CenturyLink used to reserve endless data for its DSL strategies, however considering that revealing its Fiber Internet brand name, the unlimited information cap also extends to the fiber network. That said, the offer is offered for brand-new customers just.

What is Lumen Technologies and did CenturyLink buy it?

Lumen Technologies was not an acquisition however is a rebranding of CenturyLink that happened in September of 2020. Numerous home internet consumers will still see the CenturyLink brand name for their services, while others will start to see the Quantum Fiber name later on in 2022.

CenturyLink house internet strategies and costs CenturyLink presently uses DSL web strategies, with speeds up to 140 megabits per 2nd or a 100% fiber network including 2 available plans. To be reasonable, the FCC numbers just checked CenturyLink DSL plans and none of the fiber plans, so the numbers are strongly skewed towards the most affordable speed tiers that CenturyLink offers. You can check the list of CenturyLink suitable gadgets, but if you choose to go with your equipment, you will not be eligible for CenturyLinks complimentary 24/7 tech support. CenturyLink presently has an online deal for new gigabit consumers– totally free installation and no charge for the CenturyLink modem. CenturyLinks client satisfaction numbers are middle of the roadway Although CenturyLink saw a considerable 7% boost in its 2020 American Customer Satisfaction Index rating by making 63 out of a possible 100 points, it took a little step back by notching a 62 in the 2021 results and then yet another move in the wrong direction with the latest ACSI report, as it fell to 60.

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